Ideal PFF Experience

Where are Informatics Solutions Needed Epic Ambulatory Workflows Appointments Check in Ordering Tests and Referral Communicating with referring physicians Prescription refills Laboratory results Medical questions Business questions Multiple simultaneous questions

Where are Informatics Solutions Needed

• PFF Physician Offices
• Clinic visits
• In-Patient unit
• Emergency Room
• Phone calls
  • from patient
  • from referring physician
  • from others
• Remotely (home and other cities)

Epic Ambulatory Workflows

PFF physicians and staff can have a much better experience with Epic software. Appointments can be requested or scheduled directly through the internet by patients using MyChart. The appointments are managed by Cadence and pulled up in the Clinic to sign patients in. The physician, nurses and staff record the medical information in EpicCare. At the end of the visit, the billing is entered and captured for Resolute and a follow up appointment scheduled in Cadence, if appropriate. Messages about the encounter are delivered to the InBox of referring physicians. Medications have been captured by EpicCare and are available for refill requests in the future. Administrators can extract data from each of the Epic software modules for business and quality improvement analyses.

Venue		Task		Existing Solution		Enhanced Solution
Office		Scheduling		Cadence		Cadence or MyChart
		Prescriptions		Patient call; pull chart; call pharmacy; chart note		Epic Rx or MyChart
		Lab results		Patient call; access labs via Portal, special solutions for text reports; written note to chart		EpicCare or MyChart
In-Patient		Admission		Teletracking		Epic ADT
		Clinical documentation		Carevue; handwritten notes		EpicCareŽ Inpatient Clinical System
		Order Entry		handwritten		EpicCareŽ Inpatient Clinical System
Ambulatory Clinic		Check in		Cadence		Cadence
		Clinical documentation		handwritten		EpicCare
		Prescriptions		handwritten		EpicCare
Emergency Room		Background Information		On site history; pull chart		EpicCare
Remote Location		Phone call		History from parent; little documentation		EpicCare (VPN /Wireless) or MyChart

David A Stumpf, MD, PhD